Unlocking Long-Term Success: TGW Logistics’ Lifetime Services
Expert Logistics Services: Our Global Network
With over 1,100 dedicated Lifetime Services professionals worldwide, TGW Logistics isn’t just an automated systems provider; we’re an enabler and partner in your success. Our commitment to implementing the most innovative, automated solutions is reflected in the depth of our offerings. From on-site services to retrofit and extension projects, we ensure your system operates at its peak performance, allowing you to focus on what you do best: running your business.
How Our Lifetime Services Sets Us Apart
Implementing our automated systems is a giant leap toward a faster, more efficient supply chain. However, achieving long-term value requires ongoing logistics support that protects your investment and ensures operational consistency.
We designed our Lifetime Services to keep your systems running at an optimal level. As a trusted partner, we’re committed to your satisfaction through support that provides:
- Maximum system availability and performance
- Minimal risk
- Plannable costs
- Proactive monitoring
- Predictive maintenance
- Data-driven optimization
- Smooth patch management
- Expertise at your disposal
- Flexible and adaptable systems
We also believe in growing alongside you. Our experts receive ongoing training on our logistics services through access to a global TGW Logistics network and competency centers focused on continuous improvement. It’s our goal to provide you with the very best support team for your unique environment.
Our Lifetime Services Portfolio
We designed our Lifetime Services to encompass a wide range of needs and challenges that arise throughout your system’s lifetime. Let’s explore the core services that form the backbone of our client partnerships:
On-Site Services: Stability and Peak Performance
Our on-site services place skilled TGW Logistics technicians at your facility, ensuring your system operates smoothly. Each technician has the training and expertise to understand every nuance of our systems, providing a level of care that guarantees maximum performance. You’ll have fewer surprises, less downtime, and more confidence in your warehouse automation systems.
Benefit: Maximum system performance with predictable Total Cost of Ownership (TCO).
Field Services: Flexibility When You Need It
Field Services allows you to call on our experts when necessary, whether for preventive maintenance, corrective actions, expert inspections, or for additional logistics support to ensure your systems are ready to handle peak times. With field services, your system is always prepared to meet fluctuating performance demands throughout the year.
Benefit: Tailored support that adapts to your seasonal and operational needs, ensuring optimal performance at all times.
Remote Services: Expertise at Your Fingertips
With our Remote Services, help is always a click away. Whether preventing potential downtime, accelerating recovery times, or quickly resolving an issue, our experts are ready to assist you—keeping your operations running smoothly.
Benefit: Rapid response and issue resolution help minimize downtime and maintain business continuity.
Training Services: Empower Your Team
A well-trained team is your first line of defense against operational challenges. Our Training Services ensure that TGW Logistics experts and your team have the knowledge and skills to maintain and operate your systems safely and efficiently. From certified training programs to hands-on workshops, we equip your staff with the expertise they need to excel.
Benefit: Expert training improves safety and performance, reducing risks, and enhancing operational stability.
Spare Parts Services: Quality When It Matters Most
In the world of warehouse automation and logistics services, quick access to the right spare parts ensures system stability. Our Spare Parts Services provide you with high-quality, durable components when you need them. With a strong emphasis on in-house manufacturing, we stand behind the longevity and reliability of every part we supply.
Benefit: The timely delivery of spare parts ensures operational continuity and efficiency.
Experience the TGW Logistics Difference
With TGW Logistics as your partner, you’ll enjoy more than just technical logistics support. Together, we’ll forge a strategic partnership based on trust, expertise, and a shared vision of success.
We designed our Lifetime Services to provide continuous value for years to come. What does this mean for you?
- Peace of Mind: Your system is backed by a global network of experts committed to your success.
- Optimized Operations: Proactive maintenance, intelligent analytics, and flexible service options adapt to your business needs.
- Long-Term Value: Your system will evolve with your business, maximizing its lifecycle and your return on investment.
Our Lifetime Services are the catalyst for long-term success, driving your business forward with the reliability and innovation you’ve come to expect from a global leader in automated logistics services.
At TGW Logistics, we believe any true partnership begins with the first point of contact, so get in touch today to learn more about our services.