Spare Parts Services
Spare Parts Services for Top System Performance
Minimize Downtime With Specialized Support
A seamless warehouse automation system requires ongoing care and attention, including the timely replacement or repair of malfunctioning or worn-out components. Our Spare Parts Services provide the logistics support you need to minimize downtime and keep your system running at peak performance.
We don’t just deliver spare parts – we ensure fast, reliable logistics maintenance is possible, allowing you to focus on achieving business success.
Discover the Spare Parts Service That Meets Your Needs
Custom Packages
Enjoy the peace of mind that comes with knowing you have spare automation parts on hand when you need them. Our spare parts packages are customized to meet your system’s unique requirements, and backup components are placed at your site for immediate availability.
TGW Logistics experts create your spare parts package based on your system’s design and operational needs. We consider the importance of key components and the failure probability of built-in parts. Proactively equipping your facility with essential spare parts ensures you maintain seamless operations so you can achieve your business goals with confidence.
Express Ordering
Time is of the essence when a system component fails unexpectedly. We provide fast logistics support with thousands of high-quality spare parts ready to ship. Our Service Portal gives you 24/7 ordering access with a virtual representation of your system’s structure, making it easy and intuitive to identify the correct parts.
TGW Logistics’ decentralized warehouses ensure quick delivery of your spare parts. We aim to minimize delays in the ordering and delivery process so you can get your operation back up and running as quickly as possible.
Repair Services
Warehouse automation parts that break don’t always need to be replaced. Our repair services extend the life of your components and get your system fully operational as quickly as possible. TGW Logistics experts will determine the cause of the part defect, provide a cost estimate, and show you the cost savings compared to purchasing a new part.
Opting for site maintenance instead of part replacement saves money and promotes a more sustainable system by making the most of existing equipment. Our repaired parts are backed by a new warranty, so you don’t have to worry about unexpected costs and operational interruptions.
Maximize System Performance With Expert Logistics Support
At TGW Logistics, we remain by your side and support your operational success. Put our Spare Parts Services to work for you and enjoy seamless system performance.
TGW Logistics is a foundation-owned company headquartered in Austria and a global leader in warehouse automation and warehouse logistics. As a trusted systems integrator with more than 50 years of experience, we deliver end-to-end services: designing, implementing, and maintaining fulfillment centers powered by mechatronics, robotics, and advanced software solutions. With over 4,500 employees spanning Europe, Asia, and North America, we combine expertise, innovation, and a customer-centric dedication to help keep your business growing. With TGW Logistics, it's possible to transform your warehouse logistics into a competitive advantage.
