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Reducing the Number of Manual Touches

Gap Inc. & TGW Logistics

Fashion Logistics

Gap Inc. Hits New Performance Levels with TGW Logistics

North America and Canada

Automated Material Handling

Gap Inc. has grown from a single retail store in 1969 to one of the largest fashion retailers in the world and includes the brands Gap, Banana Republic, Old Navy, and Athleta. When Gap wanted to reduce the number of manual touches across their distribution centers for more efficient operations, they partnered with TGW Logistics. Over the past eight years, Gap has invested in automated material handling in their U.S. fulfillment centers in Fishkill, Fresno, Gallatin, and Groveport, as well as their Canadian fulfillment center in Brampton.

A Milestone in Material Handling

Gap’s retail and ecommerce orders in North America are handled through decentralized distribution centers. They decided to automate when they noticed their manual processes leading to slowdowns and inefficiencies.  

To optimize inbound logistics and storage processes, Gap invested in automated solutions that reduced the number of touches by seven compared to manual systems. With automated goods receiving, operators only need to unload trailers before products are ready to be picked for customer orders. 

Gap set a milestone for operational performance, leading them to upgrade seven North American distribution centers.   

How TGW Logistics Made it Possible

About Gap Inc.

Founded in 1969, Gap Inc. is a leading global retailer offering apparel, accessories, and personal care products for men, women, and children. The Gap brands include Gap, Banana Republic, Old Navy, and Athleta. Gap operates in 90 countries worldwide, with over 3,345 company-operated stores, 574 franchise stores, and e-commerce websites.

Optimize Your Material Handling

TGW Logistics is your partner in achieving new levels of efficiency and performance with automated logistics solutions. Ready to hit your next milestone? 

Learn how we can transform your operations.

Contact us today

Raffaele Destro, Vice President Business Development Fashion | TGW Logistics Raffaele Destro, Vice President Business Development Fashion | TGW Logistics

Raffaele Destro

Vice President Business Development Fashion