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  4. IT and Infrastructure Apprentice

IT and Infrastructure Apprentice (M/F/D)*

As an apprentice, you’ll work alongside experienced professionals, supporting IT systems, troubleshooting technical issues, and learning to maintain essential infrastructure. Whether you're a recent school leaver or looking for a career change, this program will provide the training and mentorship needed to thrive in the ever-evolving tech industry.

Rebecca Davis, Early Careers Manager | TGW Logistics

Rebecca Davis

Early Careers Manager
apply now

What you'll be handling:

  • Providing 1st and 2nd line user support via calls and logged issues on the ticketing system.

  • Managing and troubleshooting site-to-site and client-to-site VPNs using appropriate tools.

  • Proactively identifying and addressing ongoing technical issues, analyzing reports to pinpoint root causes, and working with the Development Team to implement solutions or deliver training.

  • Escalating 3rd line issues while maintaining client communication until resolution.

  • Assisting in the support and maintenance of networks and servers.

  • Conducting Warehouse Control Systems code and module testing to support system upgrades and enhancements.

What you'll need:

  • Minimum of 3 A-Levels
  • A passion for IT
  • self-driven and keen to learn
  • Microsoft Office skills
  • Proficient communication skills

What you'll receive:

  • You will receive a degree qualification, additional on-the-job training, and a comprehensive salary and benefits package.

In this position, you can expect the following benefits, among others.

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*TGW est un employeur qui promeut l'égalité des chances. Nous invitons toutes les personnes intéressées, par ce poste, à postuler.

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TGW Logistics est une entreprise appartenant à une fondation dont le siège se trouve en Autriche et qui est un leader mondial de l'automatisation des entrepôts et de la logistique d'entreposage. En tant qu'intégrateur de systèmes reconnu, fort de plus de 50 ans d'expérience, nous fournissons des services de bout en bout clé en main : conception, fabrication, installation et maintenance de centres de préparation des commandes alimentés par la mécatronique, la robotique et des solutions logicielles avancées. Avec plus de 4 500 employés répartis entre l'Europe, l'Asie et l'Amérique du Nord, nous combinons l'expertise, l'innovation et un dévouement focalisé sur le client pour aider votre entreprise à se développer. Avec TGW Logistics, vous avez la possibilité de transformer la logistique de votre entrepôt en un avantage concurrentiel.