WERX Services

Part of our WERX warehouse management system offerings, WERX Services is designed to support the strength and long-term efficiency of your software. With our experts in your corner, you can focus on reaching business goals while we provide the technical logistics services required for maximum system performance.

We understand that each business has different goals and that no two logistics systems are identical. Our WERX Services include three key operations designed to meet your unique needs - all powered by WERX software.

Our Services powered by WERX Software

Remote Services

With our Remote Services, you get the software support you need when you need it. Our experts proactively monitor your operation and provide real-time support to ensure consistent peak performance.

Benefits of Remote Services

Expert support from a distance makes efficient incident management and precise root cause analysis possible.
Continuous monitoring and alerts maximize your system’s performance and availability.
Proactive IT maintenance supports site stability.
A managed test environment allows our teams to test software updates before going live.
Patch management services keep your operating systems and databases updated.

Retrofit and Extension Services

Future-proofing your logistics system is crucial in a world where market volatility, product evolution, and changing consumer trends are the norm. Our Retrofit and Extension Services update your operating systems so you’re prepared to meet new challenges head-on. Whether you need to upgrade outdated interfaces, implement smarter controls, or streamline workflows, our experts make your operational goals possible.

Benefits of Retrofit and Extension Services

Our Consulting Services help you identify areas of optimization so you get the most out of your system.
Modernizing your warehouse management system and IT infrastructure maximizes security, site performance and supports long-term stability.
Software modifications make scalability possible, allowing you to create a dynamic work environment and achieve your business goals.

The TGW Logistics Service Portal

We’ve made it easy to unlock the full potential of our logistics services through one convenient platform. The TGW Logistics Service Portal is your gateway to digital excellence, providing a one-stop hub for support and information.

Our Service Portal includes:

Access to expert remote support tickets
Comprehensive technical documentation
Warranty claims management

This is just the tip of the iceberg. Our Service Portal provides everything you need to simplify your operation and get the most out of our innovative solutions.

Add WERX Services to Your Team

It’s our goal to support your success as your business evolves. Our WERX software puts you in control of your facility and directly connects you to TGW Logistics’ experts, who are ready to help throughout the lifetime of your systems.

Contact Us to Learn More

We need your consent to display this content.

TGW物流总部位于奥地利，是一家由基金会管理的公司，也是全球仓储自动化和仓储物流的领导者。作为一家备受信赖的系统集成商，我们拥有超过50年的丰富行业经验，致力于为客户提供从设计、实施到售后服务的全方位服务。凭借机电产品、机器人技术和先进的软件解决方案，我们为仓储物流注入强大动力。我们在欧洲、亚洲和北美拥有超过4500名员工，他们怀揣客户至上的服务理念，以专业知识和创新精神，助力您的业务持续增长。选择TGW物流，让仓储物流成为您在市场竞争中的制胜王牌。