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On-Demand

Field Services

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Reliable Worldwide Support for Operational Excellence

Support When You Need It

TGW Logistics Field Services support you in any situation, anywhere in the world. Our experts collaborate with you to ensure your solution consistently delivers high performance while minimizing downtime. This means you stay focused on what matters most—your core operations—even during peak seasons. With on-demand, worldwide proactive and reactive system maintenance as well as expert inspections, we make it possible to achieve seamless operations and continued success.  

Your Benefits: Logistics Support that Drives Success

Unlock the full potential of your warehouse automation system with a range of benefits from our Field Services. Discover your benefits here:

  • On-Demand Expert Support

    Our team of Field Services experts gives you access to TGW Logistics’ skilled engineers whenever you need them. You get the right support precisely when needed, ensuring maximum efficiency and consistent operations. 

  • Global Coverage, Local Support

    With Field Service technicians available worldwide, you benefit from fast, responsive support right at your location. Rapid response times keep your operations running smoothly, no matter where you are. 

  • Specialized Support for Any Situation

    Whether it's planned maintenance, system inspections, or additional logistics support during peak seasons, our expert Field Service technicians understand your system’s unique needs. With their extensive experience, our experts keep your business on track and prepared for any challenge. 

Achieve More with Field Services

With TGW Logistics Field Services, you can achieve more. From seamless support during peak periods to proactive maintenance and optimization, our Field Services drive your success through unparalleled logistics maintenance. We help you maintain peak performance at every stage. You get the right support precisely when needed, ensuring maximum efficiency and consistent operations.  

Explore our full range of services to discover how we can help you drive efficiency and minimize downtime, enabling on-time deliveries that keep customers happy. 

Field Services Maintenance

Regular preventative maintenance is key to keeping your site running at peak performance. By proactively identifying anomalies, defects, and wear, we help minimize the risk of unplanned downtime. You stay focused on meeting your business goals with confidence and efficiency, thanks to uninterrupted operations and maximum productivity.  

Field Services Technical Cleaning

Technical cleaning is far more than just facility cleaning - it’s a critical part of logistics maintenance. Our specialized cleaning services focus on critical components to reduce system downtime and ensure compliance with quality management standards. When your operations are effortless and uninterrupted, you reap the benefits of long-term, ongoing success. 

Field Services Peak Support

Our highly skilled Field Services experts provide critical logistics support to maximize every moment of uptime during your peak season. Instead of permanently increasing on-site staff, we offer cost-effective, temporary solutions to supplement your team, keeping you fully supported without compromising performance. You gain a level of flexibility that makes it easy to meet seasonal demands and optimize operations. 

Your Dedicated Partner - Anytime, Anywhere

With Field Services, you’re ready for any challenge at any time,  thanks to a team of experts dedicated to your continued success. Contact us to learn more.

Learn more about the life of a Field Service engineer. 

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TGW Logistics is a foundation-owned company headquartered in Austria and a global leader in warehouse automation and warehouse logistics. As a trusted systems integrator with more than 50 years of experience, we deliver end-to-end services: designing, implementing, and maintaining fulfillment centers powered by mechatronics, robotics, and advanced software solutions. With over 4,500 employees spanning Europe, Asia, and North America, we combine expertise, innovation, and a customer-centric dedication to help keep your business growing. With TGW Logistics, it's possible to transform your warehouse logistics into a competitive advantage.