Join Team Possible!
Key Account Manager (男性/女性/多样化)*
Would you like to take on responsibility for the intensive support of our existing customers and make a significant contribution to customer satisfaction and the company's success? As a Key Account Manager, you will be the central contact person for our customers throughout the entire after-sales process and ensure that our customers are optimally supported. Your task is to strengthen customer loyalty, identify optimization potential and successfully shape long-term partnerships.
Verena Treffner
工作职责
- Proactive response to customer needs and targeted solution optimization
- Responsibility for performance, results and customer satisfaction in our own customer base
- Recognition of modernization potential, impetus for the implementation and support of services in the implementation phase
- Central contact for topics such as spare parts, maintenance services, repairs, training, hotline and on-site services
- Escalation instance for operational issues in day-to-day business
要求
- Technical and business understanding as well as several years of professional experience, ideally in intralogistics or mechanical engineering
- Sound knowledge of contract law and negotiation skills in customer contracts
- Strong customer orientation, excellent communication skills as well as assertiveness and conflict resolution skills
- Entrepreneurial thinking and initiative paired with reliability and cost awareness
- Fluent in written and spoken German and good French and English skills
我们提供
- An appreciative working environment motivated team and an open feedback culture
- Wide variety of tasks and room for creativity
- Responsibility in a successful international company with a strong focus on culture and values
- A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"
- Wide range of opportunities for professional and personal development through in-person training and eLearning sessions.
在这个职位上，您可以享受到以下福利等：
TGW物流总部位于奥地利，是一家由基金会管理的公司，也是全球仓储自动化和仓储物流的领导者。作为一家备受信赖的系统集成商，我们拥有超过50年的丰富行业经验，致力于为客户提供从设计、实施到售后服务的全方位服务。凭借机电产品、机器人技术和先进的软件解决方案，我们为仓储物流注入强大动力。我们在欧洲、亚洲和北美拥有超过4500名员工，他们怀揣客户至上的服务理念，以专业知识和创新精神，助力您的业务持续增长。选择TGW物流，让仓储物流成为您在市场竞争中的制胜王牌。
