Service and Maintenance Manager - Heerlen

(M/F/D)*

A new adventure starts here! We are looking for a Service and Maintenance Manager who will build a completely new team on site at our customer in Heerlen! This is a great opportunity to work in the newest automated distribution centre in the Netherlands for our client which is a sports fashion, multichannel retailer of branded sports and casual wear, combining globally recognised brands. This client now has over 4,500 stores across 36 countries worldwide. The client has teamed up with a global leader in 3PL contract logistics to build a new 60,000-square-meter distribution center in Heerlen. This facility, set to be fully operational by mid to late 2025, will act as a central logistics hub. Situated on De Beitel industrial estate in Heerlen, the new distribution center will replace former industrial buildings. This facility will be dedicated to fulfilling omnichannel sales and is designed to manage all EU volumes efficiently within one automated site. The automation system, provided by TGW, will feature 675 Stingray shuttles, 34 shuttle storage aisles, 284,333 storage locations, and a capacity to store 4.8 million units. Additionally, another leading provider of logistics solutions will install their Skyfall pouch system, which includes 90,000 pouches, GTP workstations, and sorters, carton machines, compressors, and print & apply systems from other third-party OEMs.

Suzanne van Wezel
Talent Acquisition Advisor

+31 165 744 309

APPLY NOW

WHAT YOU'LL BE HANDLING

You will work with the Key Account Manager to deliver the forecasted budget and will manage site resources to ensure contract performance
You ensure compliance with Health and Safety legislation and safe working procedures at all times
You will lead a maintenance organisation with 5 shifts, combined with several different other separate support functions to establish goals/KPI’s as agreed. This includes PDI’s and 121’s to support the team
You will be using internal networks across LTS and wider business to support site and other colleagues in overall business performance and success
You are responsible for contract reporting and customer meetings, identifying successes, and opportunities to improve
You will do audits of all processes both site based and business wide to ensure compliance.
You will be looking forward and planning strategic objectives for the life of the contract (PPM Plans, Maintenance strategy improvements)
You ensure that all elements of contract delivery are measurable to ensure forward contract budgeting
You follow TGW processes relating to performance development to support team performance analysis, so that excellent performance is recognised and underperformance is correctly managed
You identify and support improvements in installation and products, feeding back to ensure we continually improve our customer delivery

What you'll need

You have at least a technical MBO-4 level diploma and Bachelor work- and thinking skills
You have experience in managing a team within a high-risk automation/engineering environment
You have proven experience in delivering service contracts or managing internal customers to ensure good operational performance
You are skilled in developing extensive cross-functional relationships to support business performance
You have previous experience in Intralogistics
You have a IOSH/NEBOSH Qualification or equivalent in Health and Safety
You have excellent Dutch and English language skills (both verbally and written)

WHAT YOU'LL RECEIVE

A dynamic, open and informal working environment with pleasant colleagues
A permanent contract with a competitive salary and holiday allowance
Company car, mobile phone and Laptop
Collective Labor Agreement Metaal en Techniek, Technisch installatiebedrijf applies
32 holidays plus extra age days in accordance with the Collective Labor Agreement
Excellent secondary employment conditions, discount on private car lease, a bicycle plan and generous employee insurance

Suzanne van Wezel
Talent Acquisition Advisor

+31 165 744 309

In this position, you can expect the following benefits, among others.

WE ARE LOOKING FORWARD TO YOUR APPLICATION

Go to the application form

*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.

BACK TO JOB LISTING