Join Team Possible!
Key Account Manager (M/F/D)*
Would you like to take on responsibility for the intensive support of our existing customers and make a significant contribution to customer satisfaction and the company's success? As a Key Account Manager, you will be the central contact person for our customers throughout the entire after-sales process and ensure that our customers are optimally supported. Your task is to strengthen customer loyalty, identify optimization potential and successfully shape long-term partnerships.
Verena Treffner
Funzioni:
- Proactive response to customer needs and targeted solution optimization
- Responsibility for performance, results and customer satisfaction in our own customer base
- Recognition of modernization potential, impetus for the implementation and support of services in the implementation phase
- Central contact for topics such as spare parts, maintenance services, repairs, training, hotline and on-site services
- Escalation instance for operational issues in day-to-day business
Requisiti:
- Technical and business understanding as well as several years of professional experience, ideally in intralogistics or mechanical engineering
- Sound knowledge of contract law and negotiation skills in customer contracts
- Strong customer orientation, excellent communication skills as well as assertiveness and conflict resolution skills
- Entrepreneurial thinking and initiative paired with reliability and cost awareness
- Fluent in written and spoken German and good French and English skills
Offriamo:
- An appreciative working environment motivated team and an open feedback culture
- Wide variety of tasks and room for creativity
- Responsibility in a successful international company with a strong focus on culture and values
- A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"
- Wide range of opportunities for professional and personal development through in-person training and eLearning sessions.
In this position, you can expect the following benefits, among others.
*TGW promuove le pari opportunità. Invitiamo tutti gli interessati a questo lavoro a candidarsi.
TORNA ALL'ANNUNCIO DI LAVORO
TGW Logistics è un'azienda di proprietà di una fondazione con sede in Austria e leader globale nell'automazione e nella logistica di magazzino. In qualità di system integrator di fiducia con oltre 50 anni di esperienza, offriamo servizi completi: progettazione, implementazione e manutenzione di centri di distribuzione avanzati comprensivi di meccatronica, robotica e soluzioni software innovative. Con oltre 4.500 dipendenti in Europa, Asia e Nord America, uniamo competenza, innovazione e un forte orientamento al cliente per supportare la sua crescita. Con TGW Logistics, trasformare la logistica del tuo magazzino in un vantaggio competitivo è possibile.
