As a Key Account Manager in Lifetime Service (LTS), you will be the central point of contact for our existing customers in the DACH region. Your tasks will include personal support for our customers and the promotion of customer relationships. In addition, you will identify potential for modernization and proactively address customer needs in order to develop solutions and increase customer satisfaction.
Intensive support for our existing customers as well as a central contact person for all topics such as on-site support, servicing, maintenance, spare parts and modernizations for system operators and internal service providers throughout the entire after-sales process
Proactive response to the needs of our customers as well as targeted solution optimization
Communication hub between customers and TGW's internal departments
Drafting, reviewing and approving offers, service and spare parts contracts in compliance with legal, commercial and economic requirements on the part of the customer and TGW
Technical education (e.g. HTL or similar training)
Several years of experience in after-sales/lifetime service, technical sales or technical implementation (project management)
Strong customer and result orientation as well as professional appearance
Assertiveness, commitment and strong communication skills
Very good knowledge of German and English (written and spoken)
Flexibility and willingness to travel up to 65%
Good transport connections, free parking, shuttle service, e-bikes, etc.
An appreciative working environment as part of a motivated team and an open feedback culture
Flexible working hours and a generous home office model for a maximum of flexibility
Responsibility in a successful international company with a strong focus on culture and values
A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"
Growing with your tasks and customer projects
We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is 51.552,00.
We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is 51.552,00.