

Join Team Possible!
IT and Infrastructure Apprentice (男性/女性/多样化)*
As an apprentice, you’ll work alongside experienced professionals, supporting IT systems, troubleshooting technical issues, and learning to maintain essential infrastructure. Whether you're a recent school leaver or looking for a career change, this program will provide the training and mentorship needed to thrive in the ever-evolving tech industry.
工作职责
Providing 1st and 2nd line user support via calls and logged issues on the ticketing system.
Managing and troubleshooting site-to-site and client-to-site VPNs using appropriate tools.
Proactively identifying and addressing ongoing technical issues, analyzing reports to pinpoint root causes, and working with the Development Team to implement solutions or deliver training.
Escalating 3rd line issues while maintaining client communication until resolution.
Assisting in the support and maintenance of networks and servers.
Conducting Warehouse Control Systems code and module testing to support system upgrades and enhancements.
要求
- Minimum of 3 A-Levels
- A passion for IT
- self-driven and keen to learn
- Microsoft Office skills
- Proficient communication skills
我们提供
- You will receive a degree qualification, additional on-the-job training, and a comprehensive salary and benefits package.