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Field Services Technician
TGW Logistics Group is a leading systems provider of highly automated, flexible solutions supporting distribution and fulfilment for leading retailers and global brands in e-commerce, apparel, general merchandise, and grocery. We are now recruiting for a Field Services Technician to join our growing team in the Southern Europe Hub.
The Field Services Technician provides optimum support to TGW intra-logistics-solutions on site and thus guarantees the highest possible availability of TGW customers' installations during its whole life cycle. In addition, following client’s requirements, check status of the installation in order to propose and, if required, execute improvements and retrofits at customer site.
Mariló Donoso Buitrago
What you'll be handling:
- Carrying out maintenance, inspection and repair work on electromechanical equipment on site.
- Providing mechanical training to key users and customers.
- Refurbish mechanical components at customer sites.
- Perform the role of team leader on assemblies: Take responsibility for the performance and execution of work, schedule and costs of installations.
- Prepare documentation and reporting.
- Acting as a preventive resource: improving good practice in field service operations.
- Performing emergency assistance services: on-call.
- Realize continuous improvement tasks at client’s sites. Analysis, proposals and executions if required.
- Management of incident resolution down to their root causes
What you'll need:
- Vocational Training or Higher Education Degree in Mechatronics or Mechanical Engineering
- Previous experience in working in an operational or multi-skilled engineering role within an automated environment (preferably automated materials handling)
- Independent and solution-oriented method of working as well as stress resistance.
- Ability to work in a time critical environment.
- Willingness to travel for up to 70%-80% around Spain and collaborations with other TGW units, principally UE.
- English skills; French would be valuable.
What you'll receive:
An appreciative working environment as part of a motivated team and an open feedback culture
Working with high-quality IT equipment and the latest technologies
Cooperation across departments in international teams
A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"
Wide range of opportunities for professional and personal developme...
In this position, you can expect the following benefits, among others.
*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.
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TGW Logistics is a foundation-owned company headquartered in Austria and a global leader in warehouse automation and warehouse logistics. As a trusted systems integrator with more than 50 years of experience, we deliver end-to-end services: designing, implementing, and maintaining fulfillment centers powered by mechatronics, robotics, and advanced software solutions. With over 4,500 employees spanning Europe, Asia, and North America, we combine expertise, innovation, and a customer-centric dedication to help keep your business growing. With TGW Logistics, it's possible to transform your warehouse logistics into a competitive advantage.
