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Living Logistics
Contact us

for highest System availability

be on The
safe side 

Do you expect your fulfillment system to provide continuous high performance, availability and low total operating costs? With us, you are on the safe side 24/7... for smooth operation of your system. We provide various levels of proactive care and maintenance packages as well as assistance if any problems should occur. Genuine parts services, system updates and training sessions are also available.

Fields Services: Peak support
Tailored services 
for material 
handling systems


Around the world, over 500 experienced technicians provide maintenance and support services to preserve the value of your fulfillment solution. Find out more about our range of Lifetime Services.

On-Site Services: You chose the scope of services.

On-Site Services

Field services: inspection and maintenance of components and systems.

Field Services

We share our knowledge with you! Training services for your technicians.

Training Services

Remote customer services: Our experienced Remote Customer Support engineers assist you whenever you need it – worldwide and in many languages.

Remote services

Spare parts services: Custom-tailored genuine parts packages.

Spare parts services

Ready for a refesher. Retrofit & extension services for you intralogistics.

Retrofit & Extension Services


In addition to our classic services, we offer our customers innovative service products and extensive consulting on various topics with consistent high quality.


Smart Services

Strategic further development of your distribution center.

Advisory Services

Condition-based maintenance of your plant for high plant availability.

Condition Based Maintenance

Quality Processes


The following topics might be interesting for you as well – Learn more about our services and if you have any questions, contact us!

Explore TGW

New fulfillment center for Picnic being built in Oberhausen.
Company / Corporate

eGrocery specialist Picnic counts on TGW once again

Batteries and alternative drives are also changing spare parts logistics.
Industrial & Consumer
Integrated Systems

Spare parts logistics: Advantage through preparation

reta Award 2022: The world's most innovative omni-channel fulfillment center for workwear Engelbert Strauss.
Case Studies - Fashion & Apparel
Company / Corporate

Reta award 2022 goes to Engelbert Strauss, TGW honored as Top Supplier Retail

Dynamics and volume utilisation: focus of our shuttle systems and automatic small parts storage.
Integrated Systems

Industry Solutions