Resident Software Engineer

• Investigate and resolve issues related to TGW software solutions to support customer operations, interacting with customer contacts as necessary.
• Respond to error messages, system blockages, and miscellaneous operational malfunctions.
• Identify software issues stemming from hardware malfunctions in onsite automation equipment (e.g., conveyors, cranes, shuttles)
• Troubleshoot customer system errors and perform root cause analysis to drive issues to resolution.
• Gather and analyze system data to assist in KPI tracking and trend identification.
• Participate in implementation process to learn the customer system and environment.

• Associate’s degree in a computer-related discipline, or equivalent experience.
• Previous experience with relational databases and troubleshooting, preferably in a material-handling environment. 
• Experience with relational databases, such as SQL.
• Proficiency in programming languages, such as C# and Java.
• Demonstrated problem-solving ability and troubleshooting skills.
• See full job description for additional physical requirements.

TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement. 

TGW is an equal opportunity employer.